Lisa is the Director of Marketing for a computer hardware firm. She uses ESA as her
personal communications system. She spends most of her time at the office but does spend
time in her car traveling from office to office in nearby cities.
"Personal communications for
me has also been a challenge. I was relieved when I began using ESA. I work in an area
where there are patches of poor mobile phone connectivity and I would lose quite a bit
correspondence when out of the office. Now no matter if I'm on the road, or at different
office locations I'll always be found. Plus, If I'm not found or not available ESA will
handle my voice mail and page me immediately with the callers phone number letting me know
there's a message waiting." says Lisa.
Lisa's ESA system keeps her on
top of things. Time is money, and Lisa knows it. She can't afford to lose out on that
On a recent trip between offices
Lisa's mobile phone would not ring through. An important caller was trying to get in touch
with Lisa while she was in her car.
Luckily this person called her
ESA number. When ESA couldn't connect with Lisa's mobile phone the caller was sent to
The message was from Paul
Woodrow, her marketing consultant. "Lisa, this is Paul. I need to hear from you right
away about the new marketing package. The publisher told me they have a slot available for
us but he needs to know if you will authorize it. He needs to now before 5PM today because
printing begins tomorrow." says Paul.
Well, right about now Lisa's
pager goes off, she looks at the phone number on her pager and knows its from the office.
Lisa knows her mobile phone is not reliable in that area so she pulls over to a pay phone
and calls her ESA. She listens to the message, and speed dials Paul right back with out
having to dial his number.
Lisa tells Paul to go ahead with
sending the marketing package to the publisher, she'll call and authorize it. After she
hangs up, Lisa accesses ESA's phone book and connects to the publisher with a touch of a
button and authorizes the promotion.
"This was just an example of
how ESA helped me conduct time sensitive business effectively. The ability of ESA to
handle my messages, notify me by pager when there are new messages, speed dial callers
back with ease and hold a phone book with my contacts numbers makes ESA a valuable tool I
could never live with out. I don't know how I got by with out ESA in the past!" says